Performance metrics provide information to the community on compliance activities through dashboards and reports.
The monthly dashboard presents data on the complaint volume, the process volume and turn-around times. For a more detailed explanation, learn more about the dashboard report.
Click on the links below for contractual compliance metrics for a rolling 13-month period.
Additional contractual compliance related data can be found at:
Disclaimer: Due to rounding, percentages may not always appear to add up to 100%.