Plan Overview » Objective: 3. Advance organizational, technological and operational excellence » Goal: 3.1 Ensure ICANN’s long-term financial accountability, stability and sustainability » Portfolio: Internal Facing Operations

Project: FY19 - Recurring Activity - Complaints Office Operations

The Complaints Office provides a centralized location where complaints or concerns regarding the ICANN Organization can be submitted, reviewed, analyzed and resolved as openly as appropriate.

Planned Start Date: 2018-07-02

Planned Completion Date: 2019-07-12

Metrics: The establishment of the Complaints Office is currently underway. The project to establish the Office includes defining appropriate metrics. Once defined, this project will be updated to reflect this information.




Last Updated: November 5, 2018 - 19:04