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ICANN Contractual Compliance Performance Report

Informal Complaints by Region

Informal Complaint Volume by Region: April 2016 - April 2017

Informal Complaint Volume by Region Apr 16 May 16 Jun 16 Jul 16 Aug 16 Sep 16 Oct 16 Nov 16 Dec 16 Jan 17 Feb 17 Mar 17 Apr 17
Africa48623107114452-
Asia/Australia/Pacific77692319031255115115438577261397893150511151008
Europe353346304344337780426452851343669327288
Latin America/Caribbean1337152334794834113405434105
North America1204121312241232142327671292146725961886141715581266
Unknown3333022872402267177035161698351330412342

Registrar Informal Complaint Volume by Type: April 2016 - April 2017

Informal Complaint Volume by Type Apr 16 May 16 Jun 16 Jul 16 Aug 16 Sep 16 Oct 16 Nov 16 Dec 16 Jan 17 Feb 17 Mar 17 Apr 17 Total
ABUSE56556343463840444962668658706
CEO CERTIFICATION1--------575--63
CUSTOMER SERVICE2720222018211583320403447325
DATA ESCROW13718531602123173991132744526
Domain Name System Security Extensions, Internationalized Domain Names, Internet Protocal Version 652--42-23211224
DOMAIN DELETION41614257394441627287678786786
DOMAIN RENEWAL73626875786485656275627275916
FAILURE TO NOTIFY11127312-4234343
FEES--1---5----13-19
PRIVACY/PROXY893363595941873
REGISTRAR CONTACT12949128789617139123
REGISTRAR INFO SPEC71210121814861413102315162
REGISTRAR OTHER4242752463-3143
RESELLER AGREEMENT--1---11-1--15
TRANSFER4885244074444404172853724174204386194955766
Uniform Domain-Name Dispute-Resolution15171916211812281426172612241
WHOIS FORMAT75109100116677847756015711183801158
WHOIS INACCURACY167917222812196720134980257622735672223329162001194134785
WHOIS Service Level Agreement201112892124414731374626333
WHOIS UNAVAILABLE586246563720314344453514644667
Total258326953634288829785755320930586550334038423285294746764

Registry Informal Complaint Volume by Type: April 2016 - April 2017

Informal Complaint Volume by Type Apr 16 May 16 Jun 16 Jul 16 Aug 16 Sep 16 Oct 16 Nov 16 Dec 16 Jan 17 Feb 17 Mar 17 Apr 17 Total
ABUSE CONTACT DATA4755667151812207103
Bulk Registration Data Access--217312515531155
BULK Zone File Access1--1--22-----6
CLAIMS SERVICES--1-----12---4
CODE OF CONDUCT1-11---113039351110
MONTHLY REPORT32894211311964261110173
Public Interest Commitments1-212-2-11-2113
REGISTRY DATA ESCROW7442957528151853015172
REGISTRY FEES14-----4----15-33
REGISTRY OTHER13105111081214181011165143
RESERVED NAMES/CONTROLLED INTERRUPTION741346833499263
Registration Restrictions Dispute Resolution Procedure2-3224121234531
Service Level Agreement826163474516861
Service Level Agreement ALERTS-141529251130-1181
SUNRISE--------2----2
Uniform Rapid Suspension11-------22129
WILDCARD PROHIBITION-----------1-1
ZONE FILE ACCESS386465106141925461364627114745
Total100134105208196141124138119177138163621805

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