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ICANN Contractual Compliance Performance Report

Informal Complaints by Region

Informal Complaint Volume by Region: January 2017 - January 2018

Informal Complaint Volume by Type Jan 17 Feb 17 Mar 17 Apr 17 May 17 June 17 Jul 17 Aug 17 Sep 17 Oct 17 Nov 17 Dec 17 Jan 18
Africa452-1314344622-5
Asia/Australia/Pacific9181520111410251685177012811133135312642158843976
Europe3216543102737496402903553726241281378417
Latin America/Caribbean4461371061206920211941913617
North America1879141015731263264417301320161214341899307114501570
Unknown3513304123426531491455461323587393353323

Registrar Informal Complaint Volume by Type: January 2017 - January 2018

Informal Complaint Volume by Type Jan 17 Feb 17 Mar 17 Apr 17 May 17 June 17 Jul 17 Aug 17 Sep 17 Oct 17 Nov 17 Dec 17 Jan 18 Total
Abuse62668658714366664664615858805
CEO Certification575----------769
Customer Service20403447503227372042383036453
Data Escrow911327443435735910111010336
Domain Name System Security Extensions (DNSSEC), Internationalized Domain Names (IDN), Internet Protocol Version 6 (IPv6)211243455132538
Domain Deletion8767878681889111077797690871106
Domain Renewal75627275695955666575616676876
Failure To Notify234357653862256
Fees--13------10-3-26
Privacy/Proxy9418341521074260
Registrar Contact6171391014771212131112143
Registrar Information Specification (RIS)1310231518141315101221910183
Registrar Other3-3122212314-24
Reseller Agreement1--1-1111---17
Transfer4204386194954715544134474494464073464585963
Uniform Domain-Name Dispute-Resolution (UDRP)26172612241712201410132211224
WHOIS Accuracy Reporting System (WHOIS ARS)----26202081---10003639--9340
WHOIS Format157111838013110711365596654104931223
WHOIS Inaccuracy223329161999194020662326234225242521233224332162227130065
WHOIS Quality Review--21-511345-123
WHOIS Service Level Agreements31374626363834405140384725489
WHOIS Unavailable453514644694241493984393336702
Total334038423285294757645472323634993388430869263003320152211

Registry Informal Complaint Volume by Type: January 2017 - January 2018

Informal Complaint Volume by Type Jan 17 Feb 17 Mar 17 Apr 17 May 17 June 17 Jul 17 Aug 17 Sep 17 Oct 17 Nov 17 Dec 17 Jan 18 Total
Abuse Contact Data18122076142413217211516185
Bulk Registration Data Access53116294131413273
Bulk Zone File Access (ZFA)----112--21-310
Claims Services2-----1------3
Code Of Conduct30393511-2--1-12112
Monthly Report426111037121041-382
Public Interest Commitments (PIC)1-21--3------7
Registry Data Escrow1853015572716911121147
Registry Fees--15----------15
Registry Other101116561098815747116
Reserved Names/Controlled Interruption49924767-327363
Registration Restrictions Dispute Resolution Procedure234524-5344-137
Service Level Agreement5168715111-3241
Service Level Agreement Alerts30-1151814212-5694
Uniform Rapid Suspension (URS)2212-3---1-1214
Wildcard Prohibition--1-15------1118
Zone File Access4627114391414830605149558569
Total177138163621002421338711711390571071586

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