ICANN Contractual Compliance Performance Report

Informal Complaints by Region and Type

Informal Complaint Volume by Region: July 2019 - July 2020

Informal Complaints by Region Jul 19 Aug 19 Sep 19 Oct 19 Nov 19 Dec 19 Jan 20 Feb 20 Mar 20 Apr 20 May 20 Jun 20 Jul 20
Africa3-38355269316
Asia/Australia/Pacific602389517431369369355268391389318271429
Europe259208226235181640193180279201196207340
Latin America/Caribbean15111417191823181512221127
North America11138077488268581397831743924829877635685
Unknown163174108185150150140149132199168237126

Registrar Informal Complaint Volume by Type: July 2019 - July 2020

Informal Complaint Volume by Type Jul 19 Aug 19 Sep 19 Oct 19 Nov 19 Dec 19 Jan 20 Feb 20 Mar 20 Apr 20 May 20 Jun 20 Jul 20 Total
Abuse1101611221401731651131511452412291771482075
CEO Certification221--23
Customer Service21231917211521193540404138350
Data Escrow7222432121707551935232738291112
Domain Deletion77392951292242302539405328504
Domain Name System Security Extensions (DNSSEC), Internationalized Domain Names (IDN), Internet Protocol Version 6 (IPv6)137111110891486111113132
Domain Renewal8475568988791058980959492981124
Failure To Notify568793892135141619160
Fees--5155-1-1-18
Privacy/Proxy244-2122244128
Registrar Contact48981141412118946108
Registrar Information Specification (RIS)105326315726149238897281
Registrar Other32523047333102435320
Transfer3302653892643242682692534152943733523374133
Uniform Domain-Name Dispute-Resolution (UDRP)18142022272426202114151919259
WHOIS Accuracy Reporting System (WHOIS ARS)--
WHOIS Format2886144662911567112
WHOIS Inaccuracy113873569064163911136795756907075823143768879
WHOIS Quality Review3-1--4
WHOIS Service Level Agreements2755728274662788
WHOIS Unavailable236853151710127101329158
Grand Total196814331456155914652468138912511547153914711155116719868

Registry Informal Complaint Volume by Type: July 2019 - July 2020

Informal Complaint Volume by Type Jul 19 Aug 19 Sep 19 Oct 19 Nov 19 Dec 19 Jan 20 Feb 20 Mar 20 Apr 20 May 20 Jun 20 Jul 20 Total
Abuse Contact Data357115422761154
Bulk Registration Data Access1699-115
Bulk Zone File Access (ZFA)1-1-125
Code Of Conduct-1102-312-11-30
Continued Operations Instrument (COI)--
Monthly Report1010211584424556
Public Interest Commitments (PIC)11147
Registration Restrictions Dispute Resolution Procedure21-1161111217
Registry Data Escrow23224231752-2310354
Registry Fees-3-3--17
Registry Other4291763331764368
Reserved Names/Controlled Interruption162-331117
Service Level Agreement21172123--221
Service Level Agreement Alerts3312--1-1-2215
Uniform Rapid Suspension (URS)2111-16
Wildcard Prohibition1-1
Zone File Access1401231241169598131681718096811091432
Grand Total1871561601431151111581092001001132074462205

Back to Compliance Dashboard