ICANN Contractual Compliance Performance Report

Informal Complaints by Region

Informal Complaint Volume by Region: March 2018 - March 2019

Informal Complaint Volume by Type Mar 18 Apr 18 May 18 Jun 18 Jul 18 Aug 18 Sep 18 Oct 18 Nov 18 Dec 18 Jan 19 Feb 19 Mar 19
Africa117612123-894734
Asia/Australia/Pacific92065678761815071692444469651370591410558
Europe3614323952801005767208227276209279257311
Latin America/Caribbean13201222802813221312231832
North America1414153213411285257917951214124211911028118110631163
Unknown317332288172230382221151155154193183176

Registrar Informal Complaint Volume by Type: March 2018 - March 2019

Informal Complaint Volume by Type Mar 18 Apr 18 May 18 Jun 18 Jul 18 Aug 18 Sep 18 Oct 18 Nov 18 Dec 18 Jan 19 Feb 19 Mar 19 Total
Abuse5066586360727579101621078795975
CEO Certification----------219-21
Customer Service31212319251631131515101328260
Data Escrow8207164584523273650267
Domain Name System Security Extensions (DNSSEC), Internationalized Domain Names (IDN), Internet Protocol Version 6 (IPv6)4572891410911789103
Domain Deletion84667667836868666674797475946
Domain Renewal835854546783661195363927892962
Failure To Notify512732634421511680
Fees44--48415167246
Privacy/Proxy12125634134252160
Registrar Contact1913107714268161113132159
Registrar Information Specification (RIS)1714131917893216111121
Registrar Other3746124-147246280
Reseller Agreement------1-11---3
Transfer5043794593313233174673003102672893223714639
Uniform Domain-Name Dispute-Resolution (UDRP)22151924232219141822311623268
WHOIS Accuracy Reporting System (WHOIS ARS)2---32002502-------5704
WHOIS Format59484248694037454428392236557
WHOIS Inaccuracy19842083184815011273131811421253148411191258991125018504
WHOIS Quality Review221--1-2-22-315
WHOIS Service Level Agreements32433131422126491927283434417
WHOIS Unavailable35508262793947524132396847673
Total296029182746225952904577204420802222174421051778213734860

Registry Informal Complaint Volume by Type: March 2018 - March 2019

Informal Complaint Volume by Type Mar 18 Apr 18 May 18 Jun 18 Jul 18 Aug 18 Sep 18 Oct 18 Nov 18 Dec 18 Jan 19 Feb 19 Mar 19 Total
Abuse Contact Data512165284410672384
Bulk Registration Data Access5-1-2-3--1--113
Bulk Zone File Access (ZFA)---22-2------6
Claims Services-----1-2-----3
Code Of Conduct5-29261--1--1318194
Continued Operations Instrument (COI)-----2----1-25
Monthly Report43511-2156-61650
Public Interest Commitments (PIC)1---123-11---9
Registry Data Escrow-2414-1----110335
Registry Fees12111--1-22-2123
Registry Other33-435422348243
Reserved Names/Controlled Interruption131134131-1-221
Registration Restrictions Dispute Resolution Procedure3--2131-1-21-14
Service Level Agreement365213-1-162131
Service Level Agreement Alerts73-11-2272726352
Uniform Rapid Suspension (URS)-1111---1--117
Wildcard Prohibition-1-1---1-----3
Zone File Access27262038115773413471212610581721
Total766183119132110563973331691561071214

Back to Compliance Dashboard