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ICANN Contractual Compliance Performance Report

Informal Complaints by Region

Informal Complaint Volume by Region: June 2016 - June 2017

Informal Complaint Volume by Type Jun 16 Jul 16 Aug 16 Sep 16 Oct 16 Nov 16 Dec 16 Jan 17 Feb 17 Mar 17 Apr 17 May 17 June 17
Africa623107114452-1314
Asia/Australia/Pacific1902125411481541857717139789215051116100816611758
Europe304344337780426452851343669327288802669
Latin America/Caribbean15233479483411340543410512160
North America1225123314262769129214762596188714171557126626141722
Unknown28724022671770351616983513304123426531491

Registrar Informal Complaint Volume by Type: June 2016 - June 2017

Informal Complaint Volume by Type Jun 16 Jul 16 Aug 16 Sep 16 Oct 16 Nov 16 Dec 16 Jan 17 Feb 17 Mar 17 Apr 17 May 17 June 17 Total
ABUSE63434638404449626686587143709
CEO CERTIFICATION-------575----62
CUSTOMER SERVICE2220182115833204034475032360
DATA ESCROW185316021231739911327443435575
Domain Name System Security Extensions, Internationalized Domain Names, Internet Protocal Version 6--42-2321124324
DOMAIN DELETION42573944416272876787868188853
DOMAIN RENEWAL68757864856562756272756959909
FAILURE TO NOTIFY27312-423435743
FEES1---5----13---19
PRIVACY/PROXY336359594183463
REGISTRAR CONTACT491287896171391014126
REGISTRAR INFO SPEC101218148614131023151814175
REGISTRAR OTHER42752463-312241
RESELLER AGREEMENT1---11-1--1-16
TRANSFER4074444404172853724174204386194954715545779
Uniform Domain-Name Dispute-Resolution19162118122814261726122417250
WHOIS FORMAT100116677847756015711183801311071212
WHOIS INACCURACY281219672013498025762273567222332916200119414686441240482
WHOIS Service Level Agreement128921244147313746263638376
WHOIS UNAVAILABLE465637203143444535146446942658
Total363428882978575532093058655033403842328529475764547252722

Registry Informal Complaint Volume by Type: June 2016 - June 2017

Informal Complaint Volume by Type Jun 16 Jul 16 Aug 16 Sep 16 Oct 16 Nov 16 Dec 16 Jan 17 Feb 17 Mar 17 Apr 17 May 17 June 17 Total
ABUSE CONTACT DATA55667151812207614112
Bulk Registration Data Access217312515531162990
BULK Zone File Access-1--22-----117
CLAIMS SERVICES1-----12-----4
CODE OF CONDUCT11---1130393511-110
MONTHLY REPORT9421131196426111037152
Public Interest Commitments212-2-11-21--12
REGISTRY DATA ESCROW4295752815185301557173
REGISTRY FEES----4----15---19
REGISTRY OTHER5111081214181011165610136
RESERVED NAMES/CONTROLLED INTERRUPTION134683349924763
Registration Restrictions Dispute Resolution Procedure322412123452435
Service Level Agreement616347451687159
Service Level Agreement ALERTS1529251130-1151890
SUNRISE------2------2
Uniform Rapid Suspension-------2212-310
WILDCARD PROHIBITION---------1-15-16
ZONE FILE ACCESS6510614192546136462711439141823
Total105208196141124138119177138163621002421913

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