Sorry, you need to enable JavaScript to visit this website.

ICANN Contractual Compliance Dashboard for January 2016

ICANN provides a monthly dashboard summarizing contractual compliance complaint activity. These monthly metrics show the complaint volume as they advance through the overall contractual compliance Informal & Formal process. Learn more about this dashboard report »

Registrars

Registrar Complaint Volume & Distribution

Complaint Type January 2016 Closed before 1st
Inquiry / Notice
ABUSE3837
CUSTOMER SERVICE148
DATA ESCROW15-
DNSSEC, IDN, IPV61-
DOMAIN DELETION7063
DOMAIN RENEWAL7342
FAILURE TO NOTIFY22
PRIVACY/PROXY11
REGISTRAR CONTACT127
REGISTRAR INFO SPEC106
REGISTRAR OTHER1-
TRANSFER626556
UDRP127
WHOIS FORMAT5946
WHOIS INACCURACY20851051
WHOIS SLA96
WHOIS UNAVAILABLE2813
Total30561845

Compliance Process Volume & Turnaround Time

January 2016 Quantity Sent Process Turnaround Time
Volume 1st Notice Sent159616.5
Volume 2nd Notice Sent1049.0
Volume 3rd Notice Sent106.5
Volume Breach-65.5
Volume Suspension--
Volume Termination--
Volume Contract Non-Renewal--
 
Volume Closed All - as of current month = 3,631

Registries

Registry Complaint Volume & Distribution

Complaint Type January 2016 Closed before 1st
Inquiry / Notice
ABUSE CONTACT DATA43
BULK ZFA13-
CLAIMS SERVICES11
CODE OF CONDUCT2-
MONTHLY REPORT202
PIC11
REGISTRY DATA ESCROW34-
REGISTRY OTHER72
RESERVED NAMES/CONTROLLED INTERRUPTION21
RR-DRP11
SLA175
URS11
ZONE FILE ACCESS16740
Total27057

Compliance Process Volume & Turnaround Time

January 2016 Quantity Sent Process Turnaround Time
Volume 1st Notice Sent2126.7
Volume 2nd Notice Sent278.3
Volume 3rd Notice Sent1-
Volume Breach--
Volume Suspension--
Volume Termination--
Volume Contract Non-Renewal--
 
Volume Closed All - as of Current Month = 274

Complaint Volume & Closure Rate

Volume Trend

Jan-15Feb-15Mar-15Apr-15May-15Jun-15Jul-15Aug-15Sep-15Oct-15Nov-15Dec-15Jan-16
3615278633354351515444164005415445414259382137103326

Total Volume

Counts December 2015 January 2016
Total New3,7103,326
Total Closed2,8403,905

Closure Rates

Stage December 2015 January 2016
Received All
Target ≥ 55%
57%71%
Current Month43%57%
Before 1st Inquiry / Notice29%35%
Before 2nd Inquiry / Notice24%34%
Before 3rd Inquiry / Notice3%2%

ICANN Staff Average Turnaround Time

Measures December 2015 January 2016
Open to 1st Inquiry / Notice1.41.4
2nd WIP2.74.0
3rd WIP4.83.4
Formal Notices0.30.9

Contractual Compliance Overall Process Turnaround Time

Measures December 2015 January 2016
Received to Closed10.012.2

Note: Average Turnaround Time is shown in business days.