ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of March 2019

Europe: Complaints for 27.46% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of December 2018
Anguilla1---
Austria6--151,116
Belarus1--2,540
Belgium3133.3369,758
Bulgaria1--1,172
Cayman Islands5120.001,273,518
Curacao1--13
Czech Republic11100.00132,950
Denmark4250.001,337,567
Finland1--3,042
France22522.733,764,708
Germany301446.6711,993,467
Gibraltar11100.00608,011
Greece1--58,708
Hungary2--16,170
Ireland5--67,137
Italy9111.11649,226
Latvia11100.003,448
Liechtenstein1---
Lithuania2150.00334,787
Luxembourg3--188,595
Monaco2--99,735
Netherlands16531.251,196,766
Norway2--135,971
Poland2150.0076,019
Portugal1---
Russian Federation13430.771,030,122
Spain15640.001,643,341
Sweden9111.11155,657
Switzerland6116.67585,358
Turks and Caicos Islands1--103,023
Ukraine3133.33164,953
United Kingdom22627.27927,056

Asia / Australia / Pacific: Complaints for 26.11% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of December 2018
Australia16425.00642,601
Bangladesh1--471
China1504932.6723,823,133
Cyprus33100.00244,877
Hong Kong16425.00109,404
India72912.505,591,151
Indonesia4125.00253,858
Israel6350.0083,994
Japan24416.675,619,660
Jordan1--1,184
Korea (South)18316.671,084,410
Kuwait1--2,598
Malaysia3266.67420,719
New Zealand7114.29166,900
Philippines2--1
Singapore5120.005,224,092
Chinese Taipei5240.0038,442
Thailand1--7,474
Turkey9555.561,406,339
United Arab Emirates8225.00586,288
Vietnam8112.50466,484

North America: Complaints for 2.89% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of December 2018
Canada106109.4319,294,264
United States2525662.61111,307,181

Latin America / Caribbean: Complaints for 19.23% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of December 2018
Argentina2---
Bahamas2150.00344,830
Barbados22100.0057,202
Brazil7---
Costa Rica1--3,547
Honduras2--2,216
Mexico4125.00118,798
Panama6116.6780,902

Africa: Complaints for 8.33% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of December 2018
Burundi1--1,273
Ghana1--278
Mauritius1--373
Morocco2--13,230
Nigeria1--4,055
Senegal1--3,998
South Africa4125.0038,206
Tunisia1--10