ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of September 2019

Europe: Complaints for 23.08% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of June 2019
Anguilla1---
Austria6116.67157,355
Belarus1--4,020
Belgium3133.3369,627
Bulgaria2--1,214
Cayman Islands5240.001,240,001
Curacao1--13
Czech Republic11100.00136,500
Denmark4250.001,277,522
Finland1--3,109
France22522.733,964,453
Germany301033.3311,858,208
Gibraltar1---
Greece11100.0062,166
Hungary2150.0016,637
Ireland5--68,917
Italy10220.00657,651
Latvia1--3,551
Liechtenstein1---
Lithuania2150.00425,785
Luxembourg3133.33218,642
Monaco2--99,237
Netherlands16212.501,255,951
Norway2--136,518
Poland2150.0074,675
Portugal1---
Russian Federation13215.381,119,359
Spain15640.001,639,817
Sweden9--157,712
Switzerland6--593,541
Turks and Caicos1--99,702
Ukraine3--178,957
United Kingdom226934,813

Asia / Australia / Pacific: Complaints for 22.74% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of June 2019
Australia16637.50633,525
Bangladesh1--12,639
China1534730.7224,055,506
Chinese Taipei5--35,921
Cyprus3266.67279,134
Hong Kong16318.75527,868
India7356.855,404,473
Indonesia4125.00242,608
Israel6466.67224,181
Japan24312.505,954,260
Jordan1--1,205
Korea (South)19315.791,093,077
Kuwait1--2,535
Malaysia3266.67913,809
New Zealand7114.29158,038
Philippines2--1
Singapore5120.003,944,167
Thailand11100.007,311
Turkey9111.111,341,721
United Arab Emirates8112.50569,175
Vietnam8225.00434,586

North America: Complaints for 2.89% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of June 2019
Canada10698.4919,489,321
United States2525672.65113,464,136

Latin America / Caribbean: Complaints for 3.85% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of June 2019
Argentina2---
Bahamas2150.00329,223
Barbados2--54,831
Brazil7---
Costa Rica1--3,276
Honduras2--2,350
Mexico4--123,000
Panama6--92,336

Africa: Complaints for 25% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of June 2019
Burundi1--1,547
Ghana1--287
Mauritius1--852
Morocco2150.0013,943
Nigeria11100.004,585
Senegal1--4,226
South Africa4125.0040,216
Tunisia1--14