ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country or Territory

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of April 2020

Europe: Complaints for 29.11% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2020
Austria4--109,504
Belarus1--5,975
Belgium2--68,973
Bulgaria2--1,320
Cayman Islands3266.671,228,756
Curacao1--13
Czech Republic2150.00138,769
Denmark3266.671,250,860
Finland1--2,377
France16531.254,094,560
Germany231043.4811,677,146
Greece1--66,189
Hungary1--16,912
Ireland2150.0072,447
Italy10330.00674,875
Latvia1--2,880
Lithuania2150.00563,438
Luxembourg4250.00238,557
Monaco2150.0096,533
Netherlands10330.001,462,020
Norway1--140,610
Poland11100.0075,541
Russian Federation11327.271,302,182
Slovenia1--5,424
Spain15533.331,639,246
Sweden6116.67163,038
Switzerland5--94,867
Turks and Caicos3--149,599
Ukraine3--190,296
United Kingdom20420.00922,097
Virgin Islands, British11100.002,031,523

Asia / Australia / Pacific: Complaints for 23.99% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2020
Australia13538.46632,204
Bangladesh2--31,897
China1253931.2028,347,132
Chinese Taipei5120.0040,192
Cyprus22100.00301,747
Hong Kong18422.224,812,486
India6246.455,126,306
Indonesia4125.00251,640
Israel5360.00602,086
Japan1915.266,169,774
Jordan1--1,222
Korea (South)12325.001,142,717
Kuwait1--2,497
Malaysia11100.0021,609
New Zealand3133.33149,648
Philippines1--1
Singapore3133.33654,861
Thailand1--7,071
Turkey8225.001,403,989
United Arab Emirates4125.0015,133
Vietnam6233.33432,086

North America: Complaints for 4.91% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2020
Canada22836.3619,396,822
Puerto Rico1--2,062
United States1951894.56115,857,624

Latin America / Caribbean: Complaints for 18.18% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2020
Argentina11100.0083,417
Bahamas11100.00345,076
Costa Rica1--2,759
Honduras2--2,547
Mexico3--126,773
Panama3--96,802

Africa: Complaints for 16.67% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2020
Burundi1--1,846
Ghana1--291
Mauritius1--1,457
Morocco2--14,743
Nigeria1--4,944
Senegal1--4,270
Seychelles1--153
South Africa3266.6740,880
Tunisia1--16