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ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of August 2017

Europe: Complaints for 27.92% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2017
Anguilla1---
Austria6--78,194
Belarus1--134
Belgium3--64,726
Bulgaria2--219
Cayman Islands5120.002,996,609
Czech Republic11100.00164,494
Denmark4125.001,725,447
Finland1--3,695
France23417.393,659,089
Germany301343.3312,237,427
Greece1--47,199
Hungary2--13,854
Ireland6116.6766,843
Italy9222.22702,899
Latvia11100.004,067
Liechtenstein1---
Lithuania2150.00161,750
Luxembourg2150.00182,301
Monaco11100.00107,451
Netherlands16425.00997,658
Netherlands Antilles1--88
Norway2150.00129,560
Poland2--85,024
Portugal1---
Russian Federation11545.45958,848
Spain14750.001,617,333
Sweden9111.11147,422
Switzerland8112.503,699,804
Ukraine3133.33125,903
United Kingdom28828.573,363,808

Asia / Australia / Pacific: Complaints for 26.99% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2017
Australia221045.452,119,717
China1263023.8124,480,086
Cyprus2150.00101,305
Hong Kong17529.411,422,403
India27414.816,908,920
Indonesia4125.00294,964
Israel5120.00166,511
Japan25624.005,678,577
Jordan1--1,377
Korea (South)19631.581,126,591
Kuwait1--2,712
Malaysia3266.67333,248
New Zealand5120.0098,358
Pakistan11100.005,001
Philippines2150.00168
Singapore3--17,038
Taiwan3--36,679
Thailand1--8,072
Turkey8675.001,412,607
United Arab Emirates7228.5744,472
Vietnam7114.29397,037

North America: Complaints for 4.61% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2017
Canada11797.6910,876,111
United States25311134.46105,819,801

Latin America / Caribbean: Complaints for 24% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2017
Argentina3133.33106,128
Bahamas2150.00383,672
Barbados1--52,675
Brazil7114.29109,144
Costa Rica1--1,234
Honduras2--2,141
Mexico4375.00110,517
Panama5--99,265

Africa: Complaints for 16.67% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2017
Burundi11100.001,412
Ghana2150.0015,299
Morocco2--7,355
Nigeria1--3,398
Senegal1--4,139
South Africa4--19,450
Tunisia1---