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ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of April 2017

Europe: Complaints for 29.90% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2017
Anguilla1---
Austria6116.6774,707
Belarus1--1
Belgium3133.3363,797
Bulgaria2--161
Cayman Islands5120.002,956,221
Czech Republic11100.00156,440
Denmark4125.001,719,240
Finland11100.003,976
France23626.093,662,306
Germany291137.9312,335,438
Greece11100.0043,787
Hungary2--13,493
Ireland6116.6765,255
Italy9111.11727,298
Latvia1--4,624
Liechtenstein1---
Lithuania2150.00149,634
Luxembourg2150.00181,603
Monaco11100.00111,967
Netherlands15320.00941,542
Netherlands Antilles1--114
Norway2--127,172
Poland2--86,866
Portugal1---
Russian Federation11545.45909,185
Spain14857.141,598,621
Sweden9--149,956
Switzerland8112.503,940,325
Ukraine3133.33118,524
United Kingdom271140.743,405,920

Asia / Australia / Pacific: Complaints for 26.71% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2017
Australia221045.452,252,498
China1163126.7225,584,066
Cyprus2150.0097,391
Hong Kong17741.181,746,725
India28414.296,774,251
Indonesia3266.67282,469
Israel5120.00128,588
Japan25312.005,695,262
Jordan1--1,334
Korea (South)19526.321,130,860
Kuwait1--2,809
Malaysia3266.67357,876
New Zealand5120.0097,967
Pakistan11100.005,013
Philippines2--168
Singapore2--64,090
Taiwan3--35,601
Thailand1--8,006
Turkey8337.501,411,506
United Arab Emirates7114.2943,137
Vietnam6233.33348,177

North America: Complaints for 3.06% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2017
Canada11797.6910,736,577
United States2528722.85103,557,529

Latin America / Caribbean: Complaints for 24% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2017
Argentina3133.33105,803
Bahamas2150.00391,370
Barbados11100.0057,133
Brazil7114.29118,407
Costa Rica1--1,019
Honduras2--1,757
Mexico4250.00108,147
Panama5--86,527

Africa: Complaints for 0% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of January 2017
Burundi1--1,313
Ghana2--14,361
Morocco2--7,308
Nigeria1--3,403
Senegal1--4,119
South Africa3--17,592
Tunisia1---