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ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of November 2018

Europe: Complaints for 30.21% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of August 2018
Anguilla1---
Austria6--93,486
Belarus1--2,047
Belgium3--69,012
Bulgaria1--1,111
Cayman Islands5120.001,293,445
Curacao1--13
Czech Republic11100.00132,605
Denmark4250.001,614,722
Finland1--3,278
France22522.733,710,561
Germany301550.0012,196,379
Gibraltar11100.00372,428
Greece1--56,399
Hungary2--15,796
Ireland5--66,877
Italy9333.33653,830
Latvia1--3,667
Liechtenstein1---
Lithuania2150.00270,762
Luxembourg3133.33185,264
Monaco2--101,746
Netherlands16425.001,025,336
Norway2150.00134,750
Poland2150.0076,730
Portugal1---
Russian Federation13323.08973,992
Spain15640.001,620,028
Sweden9111.11151,613
Switzerland6116.67654,398
Turks and Caicos Islands11100.00104,169
Ukraine33100.00153,099
United Kingdom21733.33927,293

Asia / Australia / Pacific: Complaints for 20.23% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of August 2018
Australia16637.50653,212
Bangladesh1---
China1442618.0622,744,485
Cyprus3266.67211,373
Hong Kong15320.00161,906
India72811.115,843,973
Indonesia4125.00267,814
Israel6116.6785,256
Japan24520.835,330,184
Jordan1--1,237
Korea (South)1815.561,083,168
Kuwait1--2,587
Malaysia3266.67375,988
New Zealand7114.29169,785
Philippines2--1
Singapore5120.004,670,743
Taiwan5120.0042,881
Thailand11100.007,667
Turkey8787.501,443,304
United Arab Emirates8225.00596,522
Vietnam7342.86477,785

North America: Complaints for 3.61% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of August 2018
Canada1061211.3219,326,698
United States2523833.29109,345,550

Latin America / Caribbean: Complaints for 11.11% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of August 2018
Argentina2---
Bahamas2150.00350,731
Barbados2--58,218
Brazil7---
Costa Rica1--3,556
Honduras2150.002,117
Mexico5120.00118,361
Panama6--70,303

Africa: Complaints for 41.67% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of August 2018
Burundi1--1,304
Ghana11100.00264
Mauritius1--127
Morocco2150.0012,286
Nigeria1--3,799
Senegal1--3,974
South Africa4250.0037,435
Tunisia11100.007