ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country or Territory

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of July 2020

Europe: Complaints for 26.28% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of April 2020
Austria4--108,578
Belarus1--6,685
Belgium2150.0068,676
Bulgaria2150.001,387
Cayman Islands2150.00600
Curacao1--13
Czech Republic2150.00142,087
Denmark3266.671,251,144
Finland1--2,071
France16637.504,161,522
Germany23939.1311,736,029
Greece1--69,829
Hungary1--17,406
Ireland2--75,040
Italy10110.00684,832
Latvia1--2,562
Lithuania2150.00594,369
Luxembourg4125.00240,494
Monaco2--98,290
Netherlands10330.001,538,107
Norway11100.00142,937
Poland1--72,741
Russian Federation12325.001,407,963
Slovenia1--5,477
Spain15426.671,656,375
Sweden4--54,293
Switzerland5--100,070
Turks and Caicos3133.33146,677
Ukraine3--193,424
United Kingdom19421.05801,629
Virgin Islands, British2150.002,052,240

Asia / Australia / Pacific: Complaints for 23.89% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of April 2020
Australia11218.18626,110
Bangladesh2--30,837
China1244133.0628,242,796
Chinese Taipei5120.0053,539
Cyprus22100.00287,388
Hong Kong18422.225,510,026
India6269.685,274,996
Indonesia4--253,738
Israel5120.00882,544
Japan1915.266,142,916
Jordan1--1,245
Korea (South)1218.331,151,084
Kuwait1--2,293
Malaysia11100.0023,413
New Zealand3266.67146,154
Philippines1--1
Singapore3266.67677,107
Thailand1--7,139
Turkey8337.501,438,264
United Arab Emirates4--15,275
Vietnam6350.00446,797

North America: Complaints for 3.95% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of April 2020
Canada21733.3319,377,703
Puerto Rico1--358
United States1951713.64119,188,317

Latin America / Caribbean: Complaints for 54.55% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of April 2020
Argentina11100.0078,137
Bahamas11100.00348,926
Costa Rica1--2,573
Honduras2--2,661
Mexico3266.67129,826
Panama3266.67105,264

Africa: Complaints for 0% of Registrars

Country or Territory Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of April 2020
Burundi1--1,783
Ghana1--296
Mauritius1--1,589
Morocco2--14,896
Nigeria1--5,050
Senegal1--4,292
Seychelles1--10,355
South Africa3--43,318
Tunisia1--17