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ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of October 2017

Europe: Complaints for 43.22% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of July 2017
Anguilla1---
Austria6116.6779,218
Belarus1--261
Belgium3266.6765,249
Bulgaria2--296
Cayman Islands5240.002,635,927
Czech Republic11100.00148,264
Denmark4250.001,726,812
Finland1--3,592
France23834.783,699,094
Germany301653.3312,133,812
Greece11100.0048,414
Hungary2--13,869
Ireland6233.3366,950
Italy10330.00686,901
Latvia1--3,961
Liechtenstein1---
Lithuania2150.00172,787
Luxembourg2150.00183,461
Monaco2150.00106,947
Netherlands16425.001,027,801
Netherlands Antilles1--68
Norway2150.00129,818
Poland2150.0083,756
Portugal1---
Russian Federation11654.55975,586
Spain141071.431,617,404
Sweden9444.44146,613
Switzerland8225.003,140,435
Ukraine3266.67128,258
United Kingdom281553.573,327,465

Asia / Australia / Pacific: Complaints for 25.77% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of July 2017
Australia22731.822,069,773
China1273124.4124,759,573
Cyprus2150.00102,759
Hong Kong18527.781,438,750
India27829.636,968,270
Indonesia4250.00293,357
Israel5240.00160,833
Japan25416.005,685,534
Jordan1--1,424
Korea (South)19526.321,117,090
Kuwait1--2,690
Malaysia3266.67315,314
New Zealand5--99,246
Pakistan11100.004,928
Philippines2--168
Singapore3--17,404
Taiwan3133.3338,381
Thailand1--8,105
Turkey8337.501,393,525
United Arab Emirates7--52,726
Vietnam7342.86416,188

North America: Complaints for 3.84% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of July 2017
Canada11754.2710,880,116
United States2540973.82106,610,772

Latin America / Caribbean: Complaints for 32% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of July 2017
Argentina3133.33105,623
Bahamas2150.00386,766
Barbados11100.0051,207
Brazil7114.29106,716
Costa Rica1--1,368
Honduras2150.002,305
Mexico4250.00111,628
Panama5120.00108,731

Africa: Complaints for 16.67% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of July 2017
Burundi1--1,493
Ghana2150.0015,404
Morocco2--7,666
Nigeria1--3,444
Senegal1--4,126
South Africa4125.0020,342
Tunisia1---