ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of August 2019

Europe: Complaints for 21.65% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2019
Anguilla1---
Austria6--157,119
Belarus1--3,782
Belgium3--69,684
Bulgaria2--1,205
Cayman Islands5120.001,242,739
Curacao1--13
Czech Republic11100.00135,705
Denmark4250.001,281,393
Finland1--3,210
France22313.643,932,820
Germany301343.3311,908,780
Gibraltar1---
Greece1--61,656
Hungary2--16,615
Ireland5--69,185
Italy10220.00654,904
Latvia1--3,624
Liechtenstein1---
Lithuania2150.00411,211
Luxembourg3133.33216,345
Monaco2--99,826
Netherlands16425.001,244,715
Norway2--136,612
Poland2--75,215
Portugal1---
Russian Federation1317.691,096,449
Spain15533.331,643,419
Sweden9111.11157,772
Switzerland6--592,327
Ukraine33100.00177,818
United Kingdom22418.18930,990

Asia / Australia / Pacific: Complaints for 17.86% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2019
Australia16318.75638,079
Bangladesh1--11,101
China1522919.0824,042,164
Chinese Taipei5--36,004
Cyprus3133.33273,621
Hong Kong16318.75199,035
India7334.115,433,179
Indonesia4375.00244,624
Israel6466.67192,111
Japan24312.505,868,875
Jordan1--1,205
Korea (South)19421.051,092,544
Kuwait11100.002,562
Malaysia3266.67791,025
New Zealand7114.29158,078
Philippines2--1
Singapore5120.004,049,520
Thailand1--7,344
Turkey9222.221,361,385
United Arab Emirates8225.00569,999
Vietnam8337.50434,327

North America: Complaints for 3.46% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2019
Canada10698.4919,426,165
United States2525823.25113,513,935

Latin America / Caribbean: Complaints for 7.69% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2019
Argentina2---
Bahamas2150.00329,188
Barbados2--55,055
Brazil7---
Costa Rica1--3,375
Honduras2--2,371
Mexico4125.00122,179
Panama6--90,494

Africa: Complaints for 0% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of May 2019
Burundi1--1,525
Ghana1--293
Mauritius1--769
Morocco2--13,919
Nigeria1--4,521
Senegal1--4,179
South Africa4--40,076
Tunisia1--13