ICANN Contractual Compliance Performance Reports

Percent of Registrars with Complaints by Region & Country

Showing the rate of number of complaint tickets in relation to number of registrars for a given region. Details below.

Percent Registrars with Complaints as of December 2019

Europe: Complaints for 31.58% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of September 2019
Austria4--159,972
Belarus1--4,809
Belgium22100.0069,004
Bulgaria2--1,258
Cayman Islands3266.671,244,080
Curacao1--13
Czech Republic11100.00135,710
Denmark3133.331,267,655
Finland1--2,779
France16531.253,997,512
Germany231147.8311,869,332
Greece1--63,308
Hungary1--16,713
Ireland2150.0069,933
Italy10440.00665,583
Latvia1--3,227
Lithuania2150.00491,708
Luxembourg3133.33225,577
Monaco2--97,464
Netherlands10440.001,368,399
Norway1--137,450
Poland1--74,680
Russian Federation12541.671,216,424
Spain15533.331,634,331
Sweden6--153,240
Switzerland5--89,619
Turks and Caicos1--98,303
Ukraine3266.67181,394
United Kingdom19315.79918,730

Asia / Australia / Pacific: Complaints for 20.27% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of September 2019
Australia12325.00629,844
Bangladesh11100.0020,024
China1313123.6623,645,374
Chinese Taipei5120.0036,086
Cyprus2150.00294,609
Hong Kong14321.431,203,477
India6146.565,212,055
Indonesia4--249,521
Israel5240.00320,529
Japan19421.056,042,273
Jordan1--1,223
Korea (South)12325.001,122,035
Kuwait1--2,525
Malaysia22100.001,303,905
New Zealand5120.00157,118
Philippines11100.001
Singapore4--3,816,644
Thailand1--7,168
Turkey8112.501,337,450
United Arab Emirates5120.00564,208
Vietnam7228.57431,307

North America: Complaints for 37.72% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of September 2019
Canada23626.0919,445,539
United States195273937.86113,942,504

Latin America / Caribbean: Complaints for 16.67% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of September 2019
Bahamas11100.00329,669
Barbados2--54,152
Costa Rica1--2,963
Honduras2--2,480
Mexico3--125,036
Panama3133.3396,223

Africa: Complaints for 9.09% of Registrars

Country Registrar Count Registrars with Complaints Percent of Registrars with Complaints (%) Domain Count as of September 2019
Burundi1--1,703
Ghana1--287
Mauritius1--1,219
Morocco2--14,120
Nigeria1--4,770
Senegal1--4,200
South Africa3133.3341,052
Tunisia1--14